Return & Exchange Policy

At Iqra Garments, customer satisfaction is important to us. If you receive an incorrect, damaged, or defective item, please contact us as soon as possible so our team can assist you.

Exchange Eligibility

Items must be unused, unworn, unwashed, and returned in their original condition with packaging, labels, and tags intact. Products showing signs of use, damage, washing, or alteration may not qualify for an exchange.

Incorrect or Damaged Items

If you receive a damaged or incorrect product, please share your order details along with clear photos of the item. After verification, our team will guide you through the exchange process.

Exchange Shipping

Delivery or return shipping charges may apply depending on the reason for the exchange. If the issue occurred due to an incorrect or damaged item sent by us, the matter will be reviewed accordingly.

Non-Returnable Items

Certain hygiene-sensitive, clearance, personalized, or specially marked products may not be eligible for return or exchange. Please check the product information before placing your order.